Cancellation & Refund Policy

At YUKI AYURVEDHA, we strive to provide the best products and services. If you need to cancel an order or request a refund, please read our policy below for clear guidance.

1. Order Cancellation

• You can cancel your order within 12 hours of placing it, provided it has not been shipped.
• To cancel, please contact us by phone or email with your order number.
• Once the order is shipped, cancellation is not possible.

2. Refund Eligibility

• Refunds are only applicable for:
  • Damaged products on delivery (must be reported within 48 hours).
  • Incorrect products received.
  • Non-delivery of order.
• No refunds will be provided for opened or used products unless damaged on arrival.

3. Refund Process

• To request a refund, contact us with your order ID, reason, and clear images (if applicable).
• Our team will verify the request and respond within 3 business days.
• Approved refunds will be processed within 7–10 business days to your original payment method.

4. No Return Policy

As our products are related to personal care and wellness, we do not accept returns once the product is delivered, except in case of damage or wrong delivery.

5. Contact Us

For cancellation, refund, or any order-related issues, please contact us:

• Company Name: YUKI AYURVEDHA
• Phone: +9194878 40889
• Email: yukiayurvedha@gmail.com
• Website: www.yukis.in